Jim is internationally recognised for his research into evaluation of public communication and for his work on organisational listening, receiving the 2017 Don Bartholomew Award from the International Association for Measurement and Evaluation of Communication (AMEC) for his contribution to the industry and the 2017 Pathfinder Award from the Institute for Public Relations (IPR) in the US, it’s “highest academic honour” for research in the field. Jim is the author of 16 books including Evaluating Public Communication: Exploring New Models, Standards, and Best Practice published by Routledge in 2017.